Best Aesthetic Clinic Software UK 2026: 5 Platforms Compared
Pabau, Faces, Phorest, Fresha and Timely compared for UK aesthetics clinics: prices, consent forms, online booking, treatment plans and staff targets.
Sarah Coburn
10/6/20264 min read
The best aesthetic clinic software in the UK depends on your size: Pabau suits multi-practitioner medical clinics, Faces suits solo injectors, Timely and Fresha suit budget-conscious clinics, and Phorest suits salon-style clinics that want marketing support.
All five handle online booking. Where they differ is consent forms, treatment plans, staff targets and price. This guide compares them on the features UK aesthetics clinics ask about most, using each provider's own published pricing (checked October 2026).
Quick verdict
Best all-in-one for medical aesthetics clinics: Pabau
Best for solo practitioners and nurse injectors: Faces
Best value with consultation forms built in: Timely
Cheapest to start, if you want marketplace bookings: Fresha
Best for marketing and client retention support: Phorest
Aesthetic clinic software compared: prices and features
Timely and Fresha publish the lowest prices, while Pabau and Phorest price by quote and include more clinic management in one place.
Pabau: from $62 a month per user (UK price on quote), up to 20% off yearly. Online booking, forms and reporting in all plans. Best for medical aesthetics clinics with several practitioners.
Faces: free to download, paid features priced in the app. Booking plus Botox, filler, PDO and Profhilo consent templates. Best for solo injectors and nurse prescribers.
Timely: from £4 a week (Run), £7 (Boost) or £9 (Thrive). Digital consultation forms from Boost, automated from Thrive, staff targets +£8 a week. Best for small clinics wanting good value.
Fresha: £19.95 a month solo or £14.95 a month per team member. Online booking plus the Fresha marketplace. Best for clinics wanting new clients from the marketplace.
Phorest: quote only. Online booking with deposits and staff rostering, with more on higher tiers. Best for salon-style clinics focused on retention.
Watch the extra fees. Fresha charges 2.79% + 20p on online card payments and a one-off 20% fee (minimum £6) on new clients who find you through its marketplace. Timely's weekly price rises with your number of bookings.
The five platforms in brief
1. Pabau: best all-in-one for medical aesthetics clinics
Pabau puts booking, patient records, forms, payments, marketing and reporting in one system, with no features held back for higher plans. Pricing is per user, starting from $62 a month, with UK prices given on a demo. It suits clinics with several practitioners who want one system for everything.
2. Faces: best for solo practitioners
Faces is built for aesthetic practitioners, with ready-made consent forms for Botox, dermal filler, PDO, Profhilo and Dermapen. It also covers booking, photo records and a client portal. It is free to download, with paid features priced inside the app.
3. Timely: best value with consultation forms
Timely starts from £4 a week with unlimited team members and no new-client fees. Digital consultation forms come with the Boost plan (from £7 a week), and automated forms with Thrive (from £9 a week). Staff targets are an £8-a-week add-on.
4. Fresha: cheapest to start
Fresha costs £19.95 a month for one practitioner or £14.95 per team member. Its marketplace can bring you new clients, but each one costs a one-off 20% fee. Card fees are on top.
5. Phorest: best for retention and marketing
Phorest offers dedicated aesthetics plans, with online booking and deposits, automated reminders, and loyalty and two-way SMS on higher tiers. Pricing is by quote only.
Which features matter most for an aesthetics clinic
Prioritise consent forms and online booking with deposits first, because they protect you and your diary. Treatment plans and staff targets matter more as you grow.
Which aesthetic clinic software has the best consent form features?
Faces is built around ready-made aesthetics templates (Botox, filler, PDO, Profhilo, Dermapen). Pabau includes forms in every plan, and Timely adds digital consultation forms from its Boost plan. Look for forms clients complete before they arrive, with photos and signatures stored on the record.
Which aesthetic clinic software has built-in online booking?
All five do. The difference is deposits and no-show protection. Phorest and Timely both take deposits online, and Fresha also lists your clinic on its marketplace.
Which has the best treatment plan features?
For multi-session plans (for example a course of skin boosters), an all-in-one system like Pabau keeps notes, photos and packages together. Ask for a demo of a three-session plan before you buy.
Which has the best staff target and staff management features?
Pabau includes reporting in all plans. Timely sells targets, staff-specific pricing and payouts as an £8-a-week add-on. Phorest includes staff rostering, with more on higher tiers.
The gap no clinic software fills: answering the enquiry
Clinic software manages clients once they book, but none of these five answers a new enquiry for you at 9pm.
A booking link only works if the client clicks it. Many don't. They phone, send an Instagram DM or WhatsApp to ask "how much is lip filler?" or "does it hurt?" first. If nobody replies until the next morning, they often book with the clinic that did.
That is the job of an AI receptionist. It sits in front of your software, answers calls, WhatsApp, Instagram and web chat 24/7 in your clinic's voice, and books clients into your diary. Your software stays exactly as it is.
Clinic software: manages bookings, records and payments, but doesn't answer a 9pm enquiry or reply to DMs, and only books the client if they use the link.
AI receptionist: answers new enquiries at any hour on phone, Instagram and WhatsApp, and books the client in during the conversation.
Read more: AI receptionist UK: a buyer's guide and what a virtual receptionist costs.
Frequently asked questions
What is the best software for aesthetic clinics in the UK?
For a multi-practitioner medical aesthetics clinic, Pabau is the most complete all-in-one. Solo injectors often prefer Faces, and Timely or Fresha suit clinics watching costs.
How much does aesthetic clinic software cost?
Published UK prices start from about £4 a week (Timely) or £19.95 a month (Fresha). Pabau starts from $62 a month per user, and Phorest is quote only. Card and marketplace fees can add more.
Which aesthetic clinic software has the best consent forms?
Faces is built around ready-made aesthetics consent templates. Pabau includes forms in every plan, and Timely offers digital consultation forms from its Boost plan.
Do I need an aesthetic booking system with deposits?
Yes, if no-shows cost you money. Taking a deposit at booking is one of the simplest ways to protect your diary.
Can clinic software answer enquiries for me?
Mostly no. It sends reminders and takes bookings through a link, but it does not hold a conversation. An AI receptionist answers calls and messages and books the client in.
Already chosen your software? Find out what it's missing
The best clinic software still can't help with enquiries that go unanswered. Our free missed-enquiry audit checks how quickly your clinic answers calls, WhatsApp and Instagram, in hours and after hours, and what the gaps are likely costing you.
There is no cost and no obligation.
Book a free missed-enquiry audit or try the live demo.
Sources: prices and features from each provider's own pages, checked 6 October 2026: Pabau, Faces Consent (App Store), Timely, Fresha, Phorest. Prices change, so check with each provider before buying.
Also on the blog: Why clinics lose patients after 6pm · Call answering service vs AI receptionist · WhatsApp Business API UK for clinics